Pacific Telephone & Data

Servicing Newcastle & The Hunter Region Since 2010

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Locally owned and operated, offering innovative and comprehensive business to business technology services in the Newcastle, Lake Macquarie and Hunter Region for more than 12 years.

Our Services – Phone Systems

Phone Systems

On-premise VoIP and traditional business telephone systems. Future-proof your business with affordable NEC VoIP phone systems.

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Data Cabling

Get maximum performance from your data network. Structured data cabling systems installation. Licensed and qualified technicians.

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Fibre Optic

High speed optical fibre cable services. Installation, testing and fault location. Fusion Splicing, OTDR testing and fibre optic cleaning services.

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CCTV

Help protect your business, employees, customers and equipment. CCTV Security camera sales, installation and support.

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Audio Visual

AV and Control Systems for Confernece Rooms and Home Theatre. Multi-room audio, smart touch-screen displays and video walls.

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Access Control

High-tech access control systems for business. Improve your security by implementing access control with keypad, fob and swipe access.

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Headsets

Experiencce crystal clear audio with EPOS Sennheiser headsets for home, office and contact centre. Wired, Wireless and Bluetooth headsets.

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Customer Service

Service and support for new and existing customers. Helpdesk and qualified onsite service technicians.
Phone us or log a job online.

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Service Areas

Newcastle | Lake Macquarie | Hunter Valley | Raymond Terrace | Nelson Bay | Port Stephens
Maitland | Cessnock | Singleton | Muswellbrook | Central Coast | Mid-North Coast

Reviews

karen Y.karen Y. ★★★★★ We had been having issues with our system for months and these guys were first of all willing to take us on and secondly (in conjunction with a new provider) fix our issues. Their customer service was beyond what we could have hoped for- would highly recommend them. Many thanks Peter and AndreResponse from the ownerThank you Karen for taking the time to share your experience and leaving us a 5-star rating!. We are pleased the team at Pacific Telephone & Data where able to assist with your new phone system and fixing your issues. Kudos also to the team at Cube Voice and Data for sorting out your internet issues. It was a pleasure working with you, thank you. 🙏 John L.John L. ★★★★★ Technician was extremely courteous and helpful. Carried out work and checked system to ensure all was working correctly. Would have no hesitation in recommending people use this company.Response from the ownerG'day John, we are pleased Harry was able to help you out with your TV connection. Thank you for taking the time to share your experience. John O.John O. ★★★★★ As usual, excellent advice and prompt service. Polite and professional service staff.Response from the ownerIt's always a pleasure working with you John. We are pleased you are happy with our service and thank you for your continued support. We really appreciate you taking the time to leave your valuable feedback. Rachel P.Rachel P. ★★★★★ Andre, Peter and the Team at Pacific Telephone & Data are second to none! Exceptional service, prompt and friendly. I couldn't be happier with their work and the service provided. Well done! RachelResponse from the ownerThank you Rachel for taking time out of your day to share your experience. It really means a lot to Team Pacific to receive such a wonderful review from you. Your continued support is valued and appreciated 🙏 Diana P.Diana P. ★★★★★ Very prompt service and always does an excellent job! Staff and technicians are courteous and knowledgeable. Nothing is too much trouble. Would highly recommend this company.Response from the ownerThe team at Pacific Telephone & Data are pleased we can help and appreciate you taking the time to share your experience. Thanks to Diana Petfoods for the continued support. Dayne S.Dayne S. ★★★★★ The team at Pacific Telephone & Data were absolutely magnificent. At every point, they provided a high level of professionalism, quality work & a can-do approach to ensuring a great outcome for us. They certainly know what they are doing & how to get the best outcome for their clients. Thankyou!Response from the ownerHi Dayne. Thank you so much for taking your time to leave us this amazing review. Customer satifaction is our priority and your kind words have been passed on to all involved. We look forward to working with you again. You made our day, thank you! 🙏 Emma J.Emma J. ★★★★★ the team at Pacific were fantastic, fast & reliable. So helpful in connecting our house ready for NBN service. Highly recommendDavid D.David D. ★★★★★ Excellent service. Needed to move my nbn boxes from one room to another.Done easily. Thoroughly recommend.Response from the ownerHi David, we are pleased that we were able to assist with the relocation of your NBN router and thank you for taking the time to share your experience. Stephen D.Stephen D. ★★★★★ The technical support from them is great, and customer service excellent.Response from the ownerHi Stephen, thank you for taking the time to leave a review. Appreciate your feedback. Nalini N.Nalini N. ★★★★★ Excellent customer service.Helen W.Helen W. ★★★★★ Pro-Collect has used Pacific Telephone & Data Pty Ltd for in excess of 10 years now. They are always quick to respond and always resolve our issues in a professional manner. Would highly recommend them and their services.Response from the ownerHi Helen, appreciate you taking the time to share your experiences working with our team over the years. It is very much appreciated. Gary Minter (Glamour Pools & S.Gary Minter (Glamour Pools & S. ★★★★★ These guys were prompt, professional and very efficient. It is a breath of fresh air to deal with a company that offers exceptional service and a high standard of workmanship.Response from the ownerHi Gary, really appreciate you taking the time to leave feedback. Glad to be of assistance. If there is anything else we can help you with just give us a call. Elisabeth R.Elisabeth R. ★★★★★ The team at Pacific telephone and Data went above and beyond to help us get our new Sydney office set up in a very short time frame. We have worked with them now on a number of occassions and always found their service 5 star.Response from the ownerElisabeth, thank you for taking the time to leave feedback. It was a challenge but we got there in the end. Always a pleasure working with you. Abee A.Abee A. ★★★★★ I really recommend this team. They are very courteous and helpful 🙂Response from the ownerThank you for your time to provide feedback. It's much appreciated and glad we could be of assistance. Michelle G.Michelle G. ★★★★★ Helpful, friendly and accommodating team!Response from the ownerThanks Michelle. The team at Pacific Telephone & Data really appreciate you taking the time to provide valuable feedback. Fiona D.Fiona D. ★★★★★ We were so thrilled to have such a seamless and stress free phone installation and at a great price. Peter is incredibly knowledgeable and friendly, and isn't pushy like some other companies out there. In fact we are so happy we are going to be upgrading out security cameras soon too. Keep up the great work guys, you're amazing!Response from the ownerHi Fiona, Thank for your positive feedback and taking the time to post this review. I'm so happy that the team at Pacific Telephone & Data where able to assist with your new phone system. It was a pleasure dealing with you and look forward to assisting with your CCTV installation. Em R.Em R. ★★★★★ I was very flustered as had been through a month of 'too-fro'ing' by my carrier and nbn but peter was very understanding and helpful and took time to explain things and how I should go about sorting the problem. Very personable and knowledgeable.Response from the ownerHi Emma, we hope you have finally reached a resolution with your carrier and have your NBN service working again. Thank you for taking the time to share your experience with the team at Pacific Telephone & Data. Susi S.Susi S. ★★★★★ Andre was extremely professional, efficient, knowledgeable and helpful in explaining the issues at hand. I would recommend Pacific Telephone & Data to anyone requiring these communications services.Response from the ownerThat's great to hear Susi. I'm glad Andre was able to resolve your issues. Appreciate you taking the time to leave feedback. Jarrod B.Jarrod B. ★★★★★ No complaints, good pricing and neat install. Would recommendResponse from the ownerHi Jarrod, thanks for your time to share your experience. We are pleased that you are happy with your new telephone system installation. We treat all our installations as if we were installing in our own office or home, it must be functional and also look good. Rijk Zwaan A.Rijk Zwaan A. ★★★★★ Peter and the team at Pacific are fantastic to deal with. Polite, punctual, well prepared and very reasonably priced for high quality of work and service.Response from the ownerHi James, thank you for the positive feedback and for taking the time to share your experience with Pacific Telephone & Data. js_loader

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