Frequently Asked Questions
NEC Phone FAQ’s
How to change the time and date on NEC phone systems?
* Models: DK-616, DK824, NDK9000, XEN Alpha, XEN Axis, XEM Master, XEN IPK
To set the Clock/Calendar from a Multiline Terminal with an LCD connected to Port 01 or 02.
To be done from extension 100 or Port 01 or 02. To find these Ports, press Feature 4 on an idle handset.
Dial current time eg: ” 0 3 2 9 “
Note: If only setting the time, Press FEATURE after making the changes
Press RECALL to toggle AM/PM
Press HOLD to advance to the calendar
Press RECALL to select the day of the week
Press # to move the cursor to the day of month setting
Enter the day by using the dial pad
Press RECALL to select the month
Press # to move cursor to the year setting
Enter the year by using the dial pad (only the last two digits are entered)
* Models: XEN IPK2, SV8100, SV9100, SL1100, SL2100
To set the Clock/Calendar from a Multiline Terminal with an LCD.
Dial 7 2 8
Dial two digits for the hour in 24HR format eg: ” 1 5 ” for 3PM
Dial two digits for the minute eg ” 2 9 “
Phone will BEEP once
How do I change the name on my NEC phone?
To set the name that appears on a multiline terminal with LCD display.
Dial 7 0 0
Dial the extension number of the phone you want to change the name on eg 1 1 0
Enter name from the keypad (The same way you did when texting before smart phones. For lowercase and numbers, just keep pressing to cycle characters. To move the cursor press # . To insert space press ## and for backspace use “FEATURE” button)