Business Phone Systems Newcastle
NEC Unified Communications Systems
NEC VoIP Business Phone Systems
NEC business telephone systems are renowned for their reliability. Some of our clients are still running older NEC PABX office phone systems. Some of these systems have been online 24/7/365 for nearly 20 years, with the only interruptions due to loss of AC power.
NEC’s future-proof VoIP phone systems are affordable, powerful, feature rich, reliable and easy to configure. The Univerge SL2100 and SV9100 Unified Communications platforms are the perfect business communications solution. Suitable for small, medium, large business and corporate offices.
All NEC Unified Communications systems include the flexibility of analogue, digital technology and NEC VoIP IP handsets rolled up into one hybrid communications platform. This is crucial in some environments where VoIP is not technically possible due to outdated infrastructure.
With the introduction of the NBN, your phone system devices are now “always-on” and connected to the internet. This is also true with the take-up of in-home and remote workers. This is a requirement to connect to your SIP phone line provider or remote office.
This can create a “hole” in your firewall and allow hackers to access your phone server. A Session Border Controller may be required for that added layer of security. This is a firewall for you phone system protecting your equipment from illegal and unauthorsied access.
NEC small business phone systems include big business features. These systems include flexible routing of incoming calls to help manage your calls more effectively. Direct your calls to the correct department with a virtual receptionist or automated attendant. Include call centre functionality with the built-in ACD option on the SV9100 with enhanced call handling and reporting features.
With built-in features like conference calling and collaboration, there is no need for additional equipment. Receive voicemail messages to your inbox with voicemail to email integration and basic call recording.
Handle incoming calls like you were at your office. Remote working and mobility options are available using NEC VoIP phones, softphone or ST500 mobile client, hunt groups, music on hold, call accounting and much more.
At Pacific Telephone & Data we customise a business phone system package to suit your requirements, not our sales targets. We make sure you get the most out of your investment so you aren’t paying for equipment or features you don’t need.
Our after-sales service provides the same level of support received during the sales process with phone, onsite and remote support. Our Newcastle based technicians are on-call 24/7 for emergency call-outs and assistance.
Call us to request a demo. Talk to one of our expert consultants to discuss your office and corporate phone system requirements. We’ll customise a communications package that’s right for your business.