Business Phone Systems Newcastle

NEC VoIP Business Phone Systems

All NEC Unified Communications systems include the flexibility of traditional analogue and digital technology, wireless phone systems and VoIP IP phones rolled up into one hybrid communications platform. This is crucial in some environments where VoIP is not technically possible due to outdated infrastructure.

With the introduction of the NBN, your phone system devices are now “always-on” and connected to the internet. This is also true with the take-up of in-home and remote workers. This is a requirement to connect to your SIP phone line provider or remote office. This can create a “hole” in your firewall and allow hackers to access your phone server. A Session Border Controller may be required for that added layer of security. This is a firewall for you phone system protecting your equipment from illegal and unauthorsied access.

NEC small business phone systems include big business features. These systems include flexible routing of incoming calls to help manage your calls more effectively. Direct your calls to the correct department with a virtual receptionist or automated attendant. Include call centre functionality with the built-in ACD option on the SV9100 with enhanced call handling and reporting features.

With built-in features like conference calling and collaboration, there is no need for additional equipment. Receive voicemail messages to your inbox with voicemail-to-email integration and basic call recording.

Handle incoming calls like you were at your office. Remote working and mobility options are available using NEC VoIP phones, softphone or ST500 mobile clients, hunt groups, music on hold, call accounting, and much more.

At Pacific Telephone & Data, we customise a business phone system package to suit your requirements, not our sales targets. We ensure you get the most out of your investment so you aren’t paying for equipment or features you don’t need.

Providing service and support for all NEC telephone systems in Newcastle and Hunter with over-the-phone, onsite, and remote support. Our Newcastle-based technicians are ready to assist with NEC phone system enquires and faults.

Call us to request a demo. Talk to one of our expert consultants to discuss your office and corporate phone system requirements. We’ll customise a communications package that’s right for your business.